Returns

Last updated: 18 August 2026

This page covers Nomadure Subscriber and specialist listing fees.

How to request a refund

Use the contact form with the payment or order reference, what you bought, and why a refund is requested. Do not send payment card numbers in the form.

Members can end a Subscriber plan from Account. Specialists can manage listing fees from the specialist console.

When we consider a refund

We will consider a refund where, for example:

• you were charged in error;
• you did not receive the access that was paid for; or
• the written confirmation for that purchase sets a refund.

If the checkout or plan confirmation for that purchase sets different terms, those terms apply.

Digital access

Nomadure fees are for digital access, not physical goods. There is nothing to post back.

Refunds

After we confirm a refund, we will reverse the charge using the original payment method where possible.

This page versus checkout

This page covers Nomadure. A checkout or plan confirmation covers that purchase. If the two conflict, the checkout or plan confirmation covers that purchase.